800 Wilson James workers celebrate Unite secured pay rise

Strikes by around 800 Heathrow workers employed by Wilson James to provide services for passengers with restricted mobility have ended following the acceptance of an improved pay deal.

The workers voted to accept a 7.5 per cent pay increase backdated to January 2025, with wages increasing by a further 5 per cent in April 2026.

The deal also includes a day’s extra annual leave, improved holiday booking flexibility and an industry benchmarking commitment to ensure pay remains fair and competitive well into the future.  

Wilson James’ managers also voted to accept a pay deal after industrial action. The deal includes a 7.5 per cent increase backdated to January, a 1.25 per cent increase in the overrate rate, enhanced sick pay, a day’s extra annual leave and free airport parking.

Unite general secretary Sharon Graham said: “This is what trade unionism in action looks like: Wilson James’ Heathrow staff stood together in solidarity to achieve fair pay and won a huge victory. As the union for the UK’s airport and airline staff, Unite is relentless in delivering better jobs, pay and conditions for our members.”

The passenger assistance workers took periodic strike action from April until May, while the managers took strike action in May. Strikes have now been completely called off.

Unite regional officer Martin West said: “Congratulations to our reps and members in winning their fight for fair pay. Those wanting better wages and working lives should join Unite and organise their colleagues to join too – there is power in a union.”

ENDS

For media enquires ONLY contact senior Unite communications officer Ryan Fletcher on 07849 090215 or 020 3371 2065.

Email: ryan.fletcher@unitetheunion.org

Unite is Britain and Ireland’s largest union with members working across all sectors of the economy. The general secretary is Sharon Graham.